Chatforma Chatforma is one of the largest platforms in CIS for creating functional, clear, and accessible chatbots for Facebook, Telegram, VK & Viber. It allows to develop business and automate processes. The company needed to create features for further development. Challenge The client entrusted us with the development of basic functionality for the subsequent transfer of the entire development cycle to his IT department. It was important to make the project available and qualitative for further transfer, so the task was initially set to make the code of maximum quality and to ensure a trouble-free operation of the basic functions. The client has chosen Time & Material model for high-quality performance.