About
Virtual1 is the UK’s leading Digital Service Provider. There was a need in managing several systems that supported equipment, ordering, communication with providers and suppliers. Virtual1 needed a solution of corporate-level transforming manual to digital. Also, our client wanted for centralized partner portal to control the wholesaling telecommunication services directly.
It was decided to use Liferay Community Edition to create the possibility for Virtual1 to make business in one place. We used Liferay as a parent configuration website with subordinated partner websites that differ in content and rules. We made several software solutions for user accounts and back office, including a custom order workflow, a setting module for service packages, and a software kit for partner account settings (access, management, end users brief, etc.). Also, there was Salesforce integration to deliver real-time sales information through one communication channel. As a result Virtual1 speedily and vastly increased its network of partners. Its orders and revenues multiplied by 100 times that made Virtual1 a leader on the UK’s digital service market.